Qoo10
Up to 3% Cashback
Women's Fashion, Beauty & Diet, Men & Sports
3%
Mobile Reloads, Digital & Mobile
1.5%
Baby & Food, Home & Living, Deal & Entertainment
1.5%
When will I get my Cashback?
Purchase
Today
Tracked in
2 days
Confirmed
90 days
Check exclusions and T&Cs
What you need to know
Ensure your Cashback is tracked
Do
Ensure you reach the Qoo10 "Order Complete" page after payment is made
For online banking, after successful payment, click "Continue with Transaction" and "Return to FPX" to reach the Qoo10 "Order Complete" page
Ensure cart is empty before clicking through ShopBack
Add items to your cart only after clicking through ShopBack
Click "Confirmed Received" on Qoo10 once the item is received
Don’t
Orders via Qoo10 mobile app, Live10 mobile app, or QuuBe mobile app
Returns, refunds, exchanges and cancellations
Purchases of gift cards
Qsquare purchases
Notes
-Cashback will be tracked based on initial value before coupon discount, and later re-calculated based on discounted value
-Cashback based on order value after deducting Qoo10 store credits, cart coupons & other discounts and also excludes gift cards, taxes, fees & service charges
-Cashback is capped at RM100 for Digital & Mobile category
-Qoo10 users are encouraged to confirm their orders once delivered, otherwise the system will automatically confirm the order within 7-14 days
-Cashback will take within 60-90 days after your package has reached you to turn from "Pending" to "Redeemable"
Other terms and conditions
-Ensure you reach the Qoo10 "Order Complete" page after payment is made. For online banking, after successful payment, click "Continue with Transaction" and "Return to FPX" to reach the Qoo10 "Order Complete" page.
-Qoo10 users are encouraged to confirm their orders when it is delivered, otherwise the system will automatically confirm the order within 7-14 days
-Cashback will take within 60-90 days after your package has reached you to turn from "Pending" to "Redeemable"
-Usage of cart coupons not posted and approved by ShopBack may affect your eligibility for Cashback
-Users are required to click through ShopBack's Shop Now button and complete purchase wholly within the same redirected tab/window to qualify for Cashback