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Cosmetics

Sephora

Up to 5% Cashback

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Up to 5.5% Cashback

Standard

New Customer

5%

5.5%

Existing Customer

1.3%

1.8%

Cashback timeline

Purchase

Tracked in

2 days

Confirmed in

45 days

Terms and exclusions

Exclusions

You won't get Cashback on:

  • Orders with incomplete payment or those not redirected to Sephora's order success confirmation page
  • Sephora app purchases
  • Any Gift Card, Voucher or store credit purchase
  • Any store credit redemption
  • Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Service charges

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Other terms and conditions

Sephora terms and conditions:
  • Always ensure payment is completed and redirect back to Sephora's order success confirmation page to ensure Cashback is tracked
  • New Customers means first purchase with Sephora
  • Sephora reserves the right, in their sole and absolute discretion, to determine whether a customer belongs to a particular category. Shopback will adhere to the categorization recommendations from Sephora

ShopBack terms of use

Cashback tips
  • Remember to check T&Cs
    Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
  • Restart from this platform every time
    Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
  • Don't use adblockers or click on other links
    Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • Restart from this platform if payment fails
    If you encounter payment errors during your purchase, you should restart your visit to the Sephora website or app from this platform to ensure that your Cashback continues to be tracked.