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Shopee Official Store

Up to 11% Cashback

Special Cashback Brands (Up to 11%)

11%

New Customer

0.1%

Existing Customer

0.1%

Cashback timeline

Purchase

Tracked in

6 days

Confirmed in

90 days

Terms and exclusions

Exclusions

You won't get Cashback on:

  • Orders made from Shopee Live
  • Purchases from a featured Shopee store without redirecting from their Shopee store on ShopBack
  • TELCO
  • Utilities
  • Vouchers
  • Travel
  • Local Service
  • Donation
  • Cinema & Events
  • Investment
  • ShopeePay Near Me
  • Tickets
  • Services
  • Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Service charges · Shipping and delivery

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
  • For partial returns or exchanges, we'll prorate the Cashback as an adjustment.

Tracking disclaimers

  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Other terms and conditions

Shopee Official Store terms and conditions:


  • Cashback is calculated based on the price of each item
  • Higher Cashback for Shopee stores will only be tracked for orders made directly after redirecting from the same Shopee store in ShopBack
  • Cashback is capped on check out level on Shopee app
  • Cashback will be tracked at the lower amount but will be uplifted once Shopee confirms that the order is made by a new customer
  • Redirect from the specific Shopee store to get the higher Cashback for that particular store
  • Start a new redirect for each purchase from a different featured Shopee store
  • Cashback is capped at RM2.00 per order for All Customers, and capped at RM20 cashback per month per user
  • For special Cashback brand capped at RM8.00 and cannot stack with All Customer Cashback (Shopee Special Cashback Brands Up-to, refer to: https://www.shopback.my/shopee-special-cashback)

ShopBack terms of use

Deals & Discounts

Cashback tips
  • Remember to check T&Cs
    Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
  • Restart from this platform every time
    Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
  • Don't use adblockers or click on other links
    Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • Empty shopping cart first
    For Shopee Official Store, you need to clear your cart, close the Shopee Official Store app, open this platform to visit the Shopee Official Store app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
  • Restart from this platform if payment fails
    If you encounter payment errors during your purchase, you should restart your visit to the Shopee Official Store website or app from this platform to ensure that your Cashback continues to be tracked.
  • Accept all cookies from the store
    Shopee Official Store can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.