Marketplace

Shopee

Up to 11.5% Cashback

	Standard
Special Cashback Brands (Up to 11%)	11%	11.5%
New Customer	0.1%	0.6%
Existing Customer	0.1%	0.6%

Purchase

Tracked in

2 days

Confirmed in

14 days

Exclusions

You won't get Cashback on:

Orders made from Shopee Live
Purchases from a featured Shopee store without redirecting from their Shopee store on ShopBack
TELCO
Utilities
Vouchers
Travel
Local Service
Donation
Cinema & Events
Investment
ShopeePay Near Me
Tickets
Services
Any Gift Card, Voucher or store credit purchase
Any Gift Card or Voucher redemption
Any store credit redemption
Vouchers or Promo codes not featured on our platform
Payments using: 7-Eleven
Fees · Taxes · Service charges

Refunds, cancellations and no-shows

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Tracking disclaimers

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Other terms and conditions

Shopee terms and conditions:

Cashback is calculated based on the price of each item
Higher Cashback for Shopee stores will only be tracked for orders made directly after redirecting from the same Shopee store in ShopBack
Cashback is capped on check out level on Shopee app
Cashback will be tracked at the lower amount but will be uplifted once Shopee confirms that the order is made by a new customer
Redirect from the specific Shopee store to get the higher Cashback for that particular store
Start a new redirect for each purchase from a different featured Shopee store
Cashback is capped at RM2.00 per order for All Customers, and capped at RM20 cashback per month per user
For special Cashback brand capped at RM8.00 and cannot stack with All Customer Cashback (Shopee Special Cashback Brands Up-to, refer to: https://www.shopback.my/shopee-special-cashback)

Remember to check T&Cs
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Restart from this platform every time
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't use adblockers or click on other links
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
Restart from this platform if payment fails
If you encounter payment errors during your purchase, you should restart your visit to the Shopee website or app from this platform to ensure that your Cashback continues to be tracked.