Tmall
Up to 10% Cashback
Up to 20% Cashback
When will I get my Cashback?
Purchase
Today
Tracked in
4 days
Confirmed
100 days
Check exclusions and T&Cs
What you need to know
Ensure your Cashback is tracked
Do
Upon adding the first product in the cart, user can add item from the same merchant for cashback to be tracked.
After adding the first product in the cart, user has to return to ai.world.taobao.com (ShopBack) to add another new item from another different merchant in order to get cashback for both.
For extension, only version 6.6.9 onwards has cashback
Cash rewards will vary according to items purchased
Clicking through ShopBack for every item you wish to Add To Cart/Purchase
Don’t
Group Buying Products, Digital Products like Mobile Reloads / Game Credits
Any amount offset by Tmall Points, Merchant Vouchers, Timed offers or new store promotion will not be eligible for Cashback, only the remaining paid amount will be eligible for Cashback
Returns, exchanges & cancellations
Resellers, Agent sites, Giftcard orders
Purchases with Hongbao (红包) usage
Notes
- Upon adding the first product in the cart, user can add item from the same merchant for cashback to be tracked. Only cashback eligible products will be tracked in your ShopBack account.
- After adding the first product in the cart, user has to return to ai.world.taobao.com(ShopBack) to add another new item for a different merchant in order to get cashback for both.
- For extension, only version 6.6.9 onwards has cashback
- Cashback will be tracked within 4 days. The usage of Tmall Points and Vouchers, any instalment payment methods will still qualify the purchase for Cashback
- Excludes credits, vouchers, tax, shipping & service charges
Other terms and conditions
- Use ShopBack Cashback Button by downloading from: https://www.shopback.my/cashback-button
- Clicking through ShopBack for every item you wish to Add To Cart/Purchase
- Cash rewards will vary according to items purchased
- Activate ShopBack Cashback Button before adding to the cart
- For extension, make sure you are using Extension version 6.6.9 onwards