Tmall

Do

✓ Upon adding the first product in the cart, user can add item from the same merchant for cashback to be tracked.

✓ After adding the first product in the cart, user has to return to ai.world.taobao.com (ShopBack) to add another new item from another different merchant in order to get cashback for both.

✓ For extension, only version 6.6.9 onwards has cashback

✓ Cash rewards will vary according to items purchased

✓ Clicking through ShopBack for every item you wish to Add To Cart/Purchase

Don’t

✗ Group Buying Products, Digital Products like Mobile Reloads / Game Credits

✗ Any amount offset by Tmall Points, Merchant Vouchers, Timed offers or new store promotion will not be eligible for Cashback, only the remaining paid amount will be eligible for Cashback

✗ Returns, exchanges & cancellations

✗ Resellers, Agent sites, Giftcard orders

✗ Purchases with Hongbao (红包) usage

• - Upon adding the first product in the cart, user can add item from the same merchant for cashback to be tracked. Only cashback eligible products will be tracked in your ShopBack account.
• - After adding the first product in the cart, user has to return to ai.world.taobao.com(ShopBack) to add another new item for a different merchant in order to get cashback for both.
• - For extension, only version 6.6.9 onwards has cashback
• - Cashback will be tracked within 4 days. The usage of Tmall Points and Vouchers, any instalment payment methods will still qualify the purchase for Cashback
• - Excludes credits, vouchers, tax, shipping & service charges

• - Use ShopBack Cashback Button by downloading from: https://www.shopback.my/cashback-button
• - Clicking through ShopBack for every item you wish to Add To Cart/Purchase
• - Cash rewards will vary according to items purchased
• - Activate ShopBack Cashback Button before adding to the cart
• - For extension, make sure you are using Extension version 6.6.9 onwards