To ensure ZALORA Cashback and promo code eligibility.
DOs
Use only promo codes featured on ShopBack
Click through ShopBack again if there's any error
Ensure that Zalora app is installed, and the app is not opened in the background before clicking through from ShopBack
Ensure that no Coupon / Voucher / Cashback sites were clicked on to ensure cashback.
Ensure Zalora cart is empty before clicking through ShopBack
DON'Ts
Returns, exchanges & cancellations
Gift card purchases
Usage of codes beginning with ZBAP, voucher code with prefix ZCREW, gift card purchases, and sometime bags purchases
Orders from ZALORA Bazaar (https://www.zalora.com.my/zalora-bazaar/)
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
5 DAYS
100 DAYS
Notes
Cashback is calculated based on final price excluding taxes, fees, delivery fees and service charges. Cashback will be capped at MYR35 for each ZALORA user per order. Cashback based on order value after deducting ZALORA Wallet credits. Cashback will be prorated for partial returns/exchanges....
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Terms & Conditions
Make sure to empty your Zalora cart before clicking from ShopBack and ShopBack must be the last link clicked in order to get Cashback. Otherwise, Cashback will not be tracked (eg coupon and deal websites) If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active. Return to ShopBack and click through to the merchant every time you are making a new transaction....
